When your staff is entitled to get a commission or a bonus on sales, they may be tempted to allow special discounts to their customers especially if “discounting” is an acceptable practice.
This happens if discounts such as “Senior discount”, “Employee discount”, or “Yellow label discount” are allowed. It becomes very difficult for managers to identify inappropriate discounts.

To prevent

  • Make sure to have a clear policie in that matter
  • Get Exception Based Reports on that basis
  • Review recorded videos related to discounts. POS integration allows smart search of such events.

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